VINE

Purpose – This study aims to propose a knowledge management process model for global projects. The paper also seeks to generate interest among academic researchers for undertaking further research on this important topic.

Design/methodology/approach – This research effort uses literature review findings and past research efforts of the author to develop a generic KM process model and a set of questions for designing a project-specific KM process model.

Findings – Different cultures understand knowledge and its value differently. It is a challenge to develop KM processes for knowledge capturing and sharing in global projects where cultural diversity is a norm.

Research limitations/implications – The KM process model and the set of questions identified to develop the KM process need to be studied further and to be validated for their effectiveness in knowledge management.

Practical implications – The study is an attempt to recommend a knowledge management process that meets both internal and external goals and challenges. It aims to generate interest in the research community for undertaking a detailed and comprehensive research on this topic. It also aims to serve as a foundation for future studies.

Originality/value – The study is an original effort in examining some of the issues related to the impact of cultural differences on knowledge sharing in global projects and virtual teams.